Care at Whitehall Lodge...
We pride ourselves on offering the highest levels of Person Centred Care.
Person centred care in a home from home environment…
Whitehall Lodge Residential Home caters for up to 22 elderly clients in a home from home setting.
We aim to involve both the Service User and their loved ones in decisions about their care and other aspects of their life at Whitehall Lodge. Our highly experienced, qualified staff are committed to offering support, care and compassion to our amazing residents, 24 hours a day, 365 days a year, giving you peace of mind that your loved one is well cared for and safe.
Visits from family and friends are encouraged at all times so that residents.
Cost Of Care
At Whitehall Lodge we pride ourselves on trying to offer good value for money for the care we provide and we are considerably more affordable than other more modern purpose built facilities (we are currently several hundreds of pounds cheaper per week than some care facilities in Norwich). So although the cost of care is considerable, we are doing our best to help our clients with this compared to other care facilities.
At Whitehall Lodge we relate cost of care to the residents individual needs and our manager is available to advise you regarding this.
High quality care…
A holistic approach to the care we provide our residents...
Our aim at Whitehall is to provide the highest quality personal care. We will endeavor to make the residents’ admission and stay as pleasant as possible. We take a holistic approach to the care provided and each resident is fully assessed prior to admission in order to ensure that their immediate needs can be fully met.
After a new residents joins us at Whitehall, a person centred care plan is drawn up identifying the care that will be required for that particular resident. The information is gathered from some or all of the following sources - Hospital, Residents GP, Social worker and where possible the resident themselves. The care plans are checked regularly and day to day information is recorded and passed onto each new shift, Care plans are constantly reviewed and revised as necessary if the residents needs change or alter.
Each resident is actively supported and encouraged to maximise their independence within a safe environment. Our philosophy is to promote the residents’ freedom of choice in order that they can make decisions for themselves. If this not possible, consultation with their family will help this.
Family and representatives are encouraged to have an input in the care that their relative receives. Any concerns raised will be acted upon in a positive way. Residents’ next of kin will be promptly informed of any changes regarding the well being of the resident.